A Patient’s MLP Legal Journey
Description
Front-line healthcare staff often wonder what happens after they refer a patient to the medical-legal partnership legal team. What are the steps the legal team takes when working with a patient? What types of legal interventions exist? How long can it take to resolve an issue?
Legal teams can use this training—which takes approximately 30 minutes to deliver—to walk their healthcare partners through the answers to these questions and a patient’s MLP legal journey. Legal teams should review the content and make any edits necessary to ensure the PowerPoint slide deck reflects their local processes. There is also a job aid containing the same information as the training that can be given to healthcare providers as a reference sheet.
Download the Resources
Authors
Kate Marple, Principal Consultant, Who Tells the Story?
Gerson Sorto, Director of Legal Services, Neighborhood Legal Services of Los Angeles County
These resources were published by the National Center for Medical-Legal Partnership, Who Tells the Story?, Kaiser Permanente, and HealthBegins.
Acknowledgement
These resources were created as part of the Kaiser Permanente (KP) Medical-Legal Partnership Initiative.
